Communication

Improving communication skills and understanding

Topics

How to communicate assertively?

To communicate assertively, express your needs clearly, use 'I' statements, maintain eye contact, respect others' rights, and stay calm and confident.

How to communicate effectively?

To communicate effectively, listen actively, express yourself clearly, use 'I' statements, pay attention to nonverbal cues, ask clarifying questions, be respectful, and focus on understanding rather than winning.

How to give constructive feedback?

To give constructive feedback, be specific and timely, focus on behavior not personality, use the sandwich method, offer solutions, and maintain a supportive tone.

How to handle difficult conversations?

To handle difficult conversations, prepare in advance, choose the right time and place, listen actively, stay calm, focus on solutions, and follow up.

How to set boundaries?

To set boundaries, identify your needs and limits, communicate them clearly and respectfully, be consistent in enforcing them, start with small boundaries, and be prepared for pushback while maintaining your limits.

Why do people become defensive?

People become defensive to protect their self-esteem, avoid feeling vulnerable, maintain control, respond to perceived threats, or because they feel criticized, attacked, or misunderstood.

Why do people misunderstand each other?

People misunderstand each other due to assumptions, different perspectives, lack of context, emotional states, communication styles, cultural differences, or not listening actively.